Privacy Policy
We believe in complete transparency about how we collect, use, and protect your personal information when you use our budget deviation analysis platform.
Last Updated: January 15, 2025
Information We Collect
When you interact with List-Download, we collect various types of information to provide you with our budget analysis services and improve your experience on our platform.
Personal Information
- Contact details including your name, email address, and phone number when you register or contact us
- Company information such as business name, industry type, and organizational size
- Account credentials and profile settings you create within our platform
- Payment information processed securely through our payment processors
Financial Data
Our budget deviation analysis requires access to certain financial information:
- Budget data and financial projections you upload to our system
- Actual spending records and transaction categories
- Historical financial patterns and trend data
- Custom budget parameters and analysis preferences
Technical Information
- Device information including IP address, browser type, and operating system
- Usage patterns and interaction data within our platform
- Log files and system performance metrics
- Cookies and similar tracking technologies for platform functionality
How We Use Your Information
We use the collected information to deliver reliable budget deviation analysis services and maintain platform security. Here's what we do with different types of data:
Service Delivery
Process your financial data to generate accurate budget deviation reports, variance analyses, and financial insights tailored to your business needs.
Platform Improvement
Analyze usage patterns to enhance our analysis algorithms, improve user interface design, and develop new features based on user behavior.
Communication
Send important account updates, analysis results, security notifications, and educational content about budget management practices.
Security & Compliance
Monitor for suspicious activities, prevent fraud, ensure platform security, and comply with financial data protection regulations in the Philippines.
Data Sharing and Third Parties
We maintain strict control over your information and only share data in specific, limited circumstances that directly support our services.
Service Providers
We work with carefully selected partners who help us deliver our services:
- Cloud hosting providers for secure data storage and platform operation
- Payment processors for handling subscription and service fees
- Analytics tools to understand platform performance and user experience
- Security services for fraud prevention and system monitoring
Important Note on Data Sharing
We never sell your personal or financial information to third parties. Any data sharing occurs under strict confidentiality agreements and only for the specific purposes outlined in this policy.
Legal Requirements
We may disclose your information when required by Philippine law or to protect our legitimate business interests, such as responding to court orders, regulatory inquiries, or preventing fraud.
Your Privacy Rights
Under Philippine data protection laws, you have specific rights regarding your personal information. We respect these rights and provide clear procedures for exercising them.
| Right | Description | How to Exercise |
| Access | Request copies of your personal data we hold | Contact our privacy team via email or phone |
| Correction | Update or correct inaccurate information | Update through your account settings or contact support |
| Deletion | Request removal of your personal data | Submit a deletion request through our contact form |
| Portability | Receive your data in a structured, machine-readable format | Request data export through your account dashboard |
| Objection | Object to certain types of data processing | Contact our privacy officer with specific concerns |
We respond to privacy requests within 30 days. For complex requests, we may extend this period and will inform you of any delays.
Data Security and Protection
Protecting your financial information is our highest priority. We implement multiple layers of security to safeguard your data from unauthorized access, alteration, or disclosure.
Technical Safeguards
- End-to-end encryption for all data transmission and storage
- Regular security audits and penetration testing by independent firms
- Multi-factor authentication for all user accounts
- Automated backup systems with secure off-site storage
Administrative Controls
- Limited access to personal data on a need-to-know basis
- Regular employee training on data protection and privacy practices
- Incident response procedures for potential security breaches
- Compliance monitoring and regular policy updates
Security Incident Notification
In the unlikely event of a security incident affecting your data, we will notify you within 72 hours and provide detailed information about the incident, our response, and steps you should take to protect yourself.
Data Retention and Deletion
We retain your information only as long as necessary to provide our services, comply with legal obligations, and resolve any potential disputes.
Retention Periods
- Active account data: Retained while your account remains active plus 90 days after cancellation
- Financial analysis data: Stored for up to 7 years to comply with Philippine accounting and tax regulations
- Communication records: Kept for 3 years for customer service and legal purposes
- Technical logs: Automatically deleted after 12 months unless required for security investigations
Secure Deletion Process
When data reaches the end of its retention period or when you request deletion, we use industry-standard methods to permanently remove information from our systems. This includes overwriting storage media and destroying physical backups according to data destruction best practices.
Cookies and Tracking Technologies
Our platform uses cookies and similar technologies to provide functionality and improve your user experience. You have control over how these technologies are used.
Types of Cookies We Use
- Essential cookies
for platform functionality and security
- User authentication and session management
- Security features and fraud prevention
- Platform preferences and settings
- Analytics cookies
to understand platform usage
- Feature usage and performance metrics
- Error tracking and system optimization
- User journey analysis for improvements
You can manage cookie preferences through your browser settings or our cookie management tool available in your account dashboard. Note that disabling certain cookies may limit platform functionality.
International Data Transfers
While our primary operations are based in the Philippines, some of our service providers may process data in other countries. We ensure appropriate safeguards are in place for any international data transfers.
- All international transfers comply with Philippine data protection requirements
- We use standard contractual clauses and adequacy decisions where applicable
- Regular reviews ensure ongoing protection for transferred data
- You can request information about specific transfer mechanisms we use
Changes to This Privacy Policy
We may update this privacy policy periodically to reflect changes in our practices, legal requirements, or platform features. We're committed to keeping you informed about these changes.
- Major changes will be communicated via email to registered users
- Updated policies will be posted on our website with revision dates
- You'll have 30 days to review changes before they take effect
- Continued use of our services indicates acceptance of updated terms
We encourage you to review this policy periodically to stay informed about how we protect your information.
Contact Us About Privacy
If you have questions about this privacy policy or want to exercise your privacy rights, our team is here to help.